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数字化技术与离岸服务外包融合发展论坛成功召开

中国外包网  |  2019年06月21日
6月20日,2019中国(徐州)国际服务外包合作大会暨国际数字经济峰会正式开幕。下午,由大会组委会主办、天津鼎韬科技发展有限公司合作执行的“数字化技术与离岸服务外包融合发展论坛”同期召开。

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▲金世和 原中国服务外包研究中心副主任

中国服务贸易协会专家委员会副主任、教授

红包捕鱼  SUIHOU,YUANZHONGGUOFUWUWAIBAOYANJIUZHONGXINFUZHUREN、ZHONGGUOFUWUMAOYIXIEHUIZHUANJIAWEIYUANHUIFUZHURENJINSHIHEJIAOSHOUZAIHUISHANGFABU《ZHONGGUOFUWUWAIBAOJIAOYIZHISHU2018》。SHOUXIAN,JINLAOSHICONGBIANZHIBEIJING、CHANYEYOUSHI、FAZHANTAISHI、BEIZENGXIAOYISIFANGMIANJIESHAOLEFUWUWAIBAOJIAOYIZHISHUDEJIBENGUANDIAN。BINGCONG“LINIANJIAOYI”、“ZONGLIANGHEZENGZHANGLVFENLEI”、“ZHILIANGYUXIAOYI”、“GUOJIJINGZHENGLI”DENGCENGMIANSHENRUPOUXIJINNIANLAIWOGUOFUWUWAIBAOCHANYEFAZHANQUSHI,TONGSHI,TONGGUOFENXIYUYUPAN,JINSHIHEJIAOSHOUBIAOSHI:“ZAIQUANQIUZHIZAOYEZHINENGHUAHEFUWUHUADEFAZHANQUSHIZHONG, SHUZIJINGJIHEFUWUJINGJIKUAISUFAZHANDEJINTIAN,YIDINGHUIYINGLAIFUWUMAOYIHEFUWUWAIBAOFAZHANDECANLANMINGTIAN。”TADEFENXIANGWEIYUHUIJIABINDAILAILEJIDADEQIFA。

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▲查尔斯·埃尔德 桑福德布莱克国际咨询公司执行合伙人

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▲Sujit Chatterjee  Zeta-V 技术解决方案有限公司联合创始人 、执行董事

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▲彭  强  软通动力执行副总裁兼首席数字官

  RUANTONGDONGLIZHIXINGFUZONGCAIJIANSHOUXISHUZIGUANPENGQIANGWEIRAOZHUTI《JIANFUQIANXING,CHUANTONGQIYESHUZIHUAZHUANXINGZHANLVESHIJIAN》CHANSHUDANGQIANZHONGGUOFUWUWAIBAOSHUZIHUAXINGYEFAZHANGEJUXIADEJIYUYUTIAOZHAN。DUIYUCHUANTONGQIYERUHEZAIZHONGGUOJINGJISHIDAISHUZIHUALANGCHAOZHONGTUIBIANZHONGSHENG、ZHUANXINGSHENGJI,PENGZONGRENWEI:JIEHEQUANQIUMUQIANDEXINGYEFAZHANQUSHI,SHUZIHUAZHENGZAISHENTOUGEXINGGEYE,QUANQIUDOUZAIZOUXIANGSHUZIHUAJINGJI,ZHONGGUOSHUZIHUAJINGJIFAZHANGENGSHIZOUZAISHIJIEQIANDUAN,DUIYUCHUANTONGQIYEGENGJIAXUYAOZHUANXING。WEILAIDEQIYEFUWUYIKEHUXUQIUWEIZHONGXIN,CHUANGXINFUWUMOSHI,ZUOZHENZHENGDESHUZIHUAQIYE,YIKEHUWEIZHONGXIN,YUKEHUGONGSHENG,TONGZHOUGONGJI,XIANGFUXIANGCHENG。

▲高端对话1:链接全球重点市场,打造无障碍跨境通道

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  TANDAOZHONGGUOQIYEZAIDANGQIANSHIJIXIAJIANGXUANZE“GONG”HAISHIXUANZE“SHOU”?YIJIJIANGRUHEXUANZEZHULISHICHANG?SANGFUDEBULAIKEGUOJIZIXUNGONGSIZHIXINGHEHUORENSIDIFEN·SUNTICHUKANFA:“SHOUBUSHIBUZUO,GONGBUSHILANZUO,ZHUANZHUJUEDUISHIZUIZHONGYAODE,ZUOGUOJIHUAYIDINGYAOYOUSHENRUDEYANJIU,ZAISHENRUDEYANJIUQINGKUANGXIA,ZHAOZHUNQIYEZHUANZHUDESHICHANG、KEHUHEJISHU,MEIYOUYIGEQIYEKEYIZAISHIJIEGEDIZUOCHENGGONGDE,YEMEIYOUYIGEQIYEZAISUOYOUDEXINGYEDOUNENGZUOHAODE。RUHEZHAODAOHEXINJINGZHENGLI、JINGJICAILIHEFENGXIANKEYIYUNXUDEFANWEIPIPEIDEXINGYE、KEHUYUNYINGYIJIJISHUSHIQIYEXUANZEDEGUANJIANDIAN。”

  DUIYUDANGQIANQUANQIUJINGJIYITIHUADEJINCHENGZAOYUYALI,ZHONGMEIJINGMAOMOCABUDUAN,MEIGUOQIYEZAIDANGQIANXINGSHIXIASHIRUHEKANDAIZHONGGUOSHICHANGDE?SHANGHAIWEIYINXINXIJISHUGUFENYOUXIANGONGSIYEWUTUOZHANFUZONGCAIHANTAOJICHUDAFU:“WUYONGZHIYIZHONGGUOSHICHANGYINGGAISHIMUQIANQUANQIUZUIHUOYUEDESHICHANG,SUOZHANDETILIANGBILIFEICHANGDADE,SUOYIZAITILIANGHEQIANLIDEJICHUSHANG,RUGUOSHITUOLILEZHONGGUODESHICHANG,ZHONGGUODEGONGYINGSHANG,XIANGYINGDEGEGEGONGSIHUIXIAJIANGFEICHANGDUO,BAOKUOZUIJINMEIGUOZHICAIHUAWEIZHEIJIANSHIQING,ZHONGDUODEMEIGUODEGONGYINGSHANGZUJIANDEGONGYINGSHANGYESHOUDAOLEYANZHONGDEYINGXIANG,SUOYIXIANZAIJINGJISHIYITIQINGKUANGXIA,MEIGUOHENNANTUOLIZHONGGUOSHICHANG,YOUQISHIZHONGGUOSHICHANGFEICHANGPANGDADEQINGKUANGXIA。”

▲高端对话2:从量变到质变,数字延伸重塑企业运营新模式

  BANSUIHULIANWANGHESHUZIHUAFAZHANQUSHIRIXINYUEYI,CHUANTONGDESHANGYEMOSHIHEGUDINGDEBIAOZHUNHUACHANPINYIBUNENGMANZUSHICHANGDEYUNYINGXUQIU。RUHELIYONGSHUZIJISHUGOUJIANHERONGHEXINDESHUZISHENGTAIQUAN?DIERCHANGGAODUANDUIHUADESHANGTAIDAKAJICHULEDAFU。

  DIERCHANGGAODUANDUIHUAYAOQINGDAOHUATUOJINFUJITUANFUZONGCAIZHAOYANGYANG,DIANFENGRUANJIANJITUANDONGSHIZHANG、ZONGCAIZHANGWEI,ZHEJIANGWANGXINHENGTIANRUANJIANYOUXIANGONGSIFUZONGCAICHENJUN,HEJUNZONGDASHUJUKEJIYOUXIANGONGSILIANHECHUANGSHIREN,YINGXIAOFUZONGCAIZHANGGUANGYUAN,QINGDAORIRISHUNLEXINYUNKEJIYOUXIANGONGSIFUZONGJINGLIWANGBINGZUOWEISHANGTAIJIABIN,TONGSHIYOUYANGGUANGJINFUGONGSIFUZONGJINGLILEIXIAOSHUNDANRENDUIHUAZHUCHIREN。

红包捕鱼  GUANYURUHELIYONGDASHUJU、RENGONGZHINENGSHOUDUANTISHENGJINRONGFUWUJIGOUDEFENGXIANGUANKONGNENGLI,JIANHUAYEWULIUCHENG,FUNENGYEWUCHUANGXIN?DIANFENGRUANJIANJITUANDONGSHIZHANG、ZONGCAIZHANGWEIRENWEI:“MUQIANDOUZAITANDASHUJU、RENGONGZHINENGZENMEYANGTIGONGJINRONGXINGYEDEFUWUNENGLI,ZUIZHONGYAODEYIDIANJIUSHIQIYEBAJISHU,BAAI,BADASHUJUHECHANGJINGSHENDURONGHE。HENDUOJIGOUDOUZAIZUOAI,SHOUXIANQIYEYAOYONGBAOBIANHUA,DANSHIBUNENGGENFENG,BUNENGMANGCONG,BIXUYAOSHENKELIJIEQIYEFAZHANCHANGJING,JIUXIANGGUOQUTANLUNDEBAITUANDAZHANHEGONGXIANGJINGJI,DOUSHIGONGTONGDESHUXING,QISHIDUIZHENGGEXINGYESHISUNSHANGDE,SUOYIYIDINGYAOZUOJISHUHECHANGJINGDESHENDURONGHE。”

红包捕鱼  YOUYUQUEFASHUJUGONGXIANGJIAOHUANXIETONGJIZHI,“SHUJUGUDAO”XIANXIANGZHUJIANXIANXIAN,RUHEXIAOCHUDUOBUMENSHUJUGUDAO,SHIXIANKUABUMENSHUJUZHENGHE?HEJUNZONGDASHUJUKEJIYOUXIANGONGSILIANHECHUANGSHIREN,YINGXIAOFUZONGCAIZHANGGUANGYUANJIEHEZISHENDUONIANXINGYEJINGYANZUOCHUFENXIANG:DIYISHIYINWEISHUJUDEGULIXINGSHIJIBENSHUXING,YINWEISHUJUBENLAIBUXIANGLIAN,SHUJUZENMELIANJIESHIKANXUQIU,YINWEIDUIYINGLELINGWAIYIGECISHISHUJUWURAN,MEIYOUYONGDESHUJUXIANGHUGUANLIAN,DUILINGWAIYIGECHANGJINGJIUSHISHUJUWURAN。DIERSHUJUGUDAODEWENTIJIEJUE,HAIYAOKANLIANGGECENGMIAN,YISHIWULIGUDAO,HAISHILUOJICENGMIAN,RUGUOSHIWULICENGMIAN,HENHAOJIEJUE。RUGUOSHILUOJI,SHIDICENGDEWENTI。

  ZHENDUISHUZIHUA、SHUZIHUAZHUANXINGDAOSHUZIHUAZHONGSU,SHUZIHUASHIRUHEBANGZHUQIYEBUDUANMANZUSHENZHITIGAOKEHUTIYANDETIWEN,QINGDAORIRISHUNLEXINYUNKEJIYOUXIANGONGSIFUZONGJINGLIWANGBINGJICHUDAFU:“CONGSANGEWEIDULAITISHENGFUWUGAIZAO,YEJIUSHITIYANGAIZAO,FUWUGAIZAOHELIANJIEGAIZAO。ZAIGONGYEHUASHIDAIDESHIHOU,KEHUTIYANDESHIQIANRENYIMIANDEFUWU,DAOHULIANWANGSHIDAIZHUANERBIANCHENGTIYANQIANRENQIANMIANFUWU,ERDAOXIANZAIQIYEXIANGKEHUTIGONGDESHIYIRENQIANMIANDEFUWU,ERZHEIXIEDOUXUYAOSHUJUQUDONGKEJIFUNENG。”

  HUISHANGHAIBANFALE2018NIANDUZHONGGUOZUIJUYINGXIANGLILIANFUWUWAIBAOQIYE、2018NIANDUZUIJUCHENGZHANGLIJINRONGFUWUJIEJUEFANGANQIYE、2018NIANDUZHONGGUOZUIJUYINGXIANGLIJINRONGKEJIFUWUQIYE、2018NIANDUZHONGGUOJIANKANGFUWUYECHUANGXINKEFUJIANGDENGTopsXILIEPINGXUANJIANGXIANG。BINGYOUSANGFUDEBULAIKEGUOJIZIXUNGONGSIZHIXINGHEHUORENSIDIFEN·SUN、SANGFUDEBULAIKEGUOJIZIXUNGONGSIZHIXINGHEHUORENCHAERSI·AIERDE、ClutchGAOJIYEWUJINGLIAILIAONUOLA·YIZILEIERYIJIHULIANQIXINJITUANDAZHONGHUAQUYEWUFAZHANZHIXINGFUZONGCAIJessica Gao WEIHUOJIANGQIYEBANJIANG。

▲2018年度中国最具影响力离岸服务外包企业

▲2018年度最具成长力金融服务解决方案企业

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▲2018年度中国健康服务业创新客服奖 

  SHUZIHUAJISHUYULIANFUWUWAIBAORONGHEFAZHANLUNTANDESHENGLIZHAOKAI,WEIXUZHOUSHUZIHUAFAZHANHECHUANTONGQIYEZHUANXINGSHENGJI、GOUJIANQUYUXINGSHUZIJINGJIFAZHANXINGAODICHUANGZAOLELIANGHAOKAIDUAN。YUHUIJIABINJISIGUANGYI,NINGJUGONGSHI,WEIZHONGGUOSHUZIJINGJISHIDAIJIASUFAZHANTIGONGLEXINSILU,TONGSHIYEWEIXUZHOUCHENGSHIFAZHANZHURULEXINDONGLI。WEILAI,ZHONGGUOSHUZIJINGJISHIDAIBIJIANGYIGENGJIAXUNSUDESHITOUWENBUXIANGSHANGFAZHAN,CHENGWEIZHONGGUOJINGJIDESHENGLIJUN。

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